We added all PLC brands to our portfolio. However, more and more requests appear from brands and types that we did not (yet) support. In this way, we are not meeting our goal: the support platform for PLC and bus systems, support for every request, and enough work for all experts. That is why we have added the following brands:
- Altus
- Bachmann
- Baumueller
- Beckhoff
- Bedrock Automation
- Bosch Rexroth
- Controllino
- Crouzet
- Delta
- Dold
- Eaton (Moeller)
- Emerson (GE, GE Fanuc, Bristol Babcock)
- Enertron
- Eurotherm
- Fatek
- Festo
- Fuji Electric
- Galil
- Hitachi
- Honeywell
- Horner
- IDEC
- JTEKT Toyoda
- Keyence
- Kinco
- KoYo (Kostac
- LS Electic
- Mitsubishi
- National Instruments
- Omron
- Opto22
- Panasonic
- Parker Automation
- Phoenix Contact
- Pilz
- Qube Solutions
- Red Lion
- SAIA Burgess
- Shenzhen Coolmay
- Sigmatek
- Sontheim
- TCI
- Toshiba
- Turck
- Unitronics
- Velocio
- Wago
- Wecon
- Weidmueller
- Yaskawa (VIPA)
- Yogawa
Adding Brands to your personal page:
On your personal SupportPoints-page, please mark the brands you are experienced in, this does not have to be 100%, but at least you should feel comfortable supporting some of the brand’s systems. If you receive a support request, you can always look at the description of the problem, and if the problem or system is outside your area of expertise, you can still decline the request and indicate that you do not master this problem or system and for example mention that you are willing to help if no suitable expert is found. This will keep the door open and if the client cannot find a better expert, he might still come back to you for help. You could also advise the client to take a second opinion and ask another expert for help, as two always know more than one.
Because this is a big list of brands, we have added a short description of how you can add them to your competencies in your personal SupportPoints-page.
If you have experience in other brands that would be a good addition to our platform, please send your suggestion to info@supportpoints.com Please remember that this list covers PLC/IPC systems, but we do not yet support Safety PLC’s online.
Any questions?
Send them to marketing@supportpoints.com and we’re happy to help you!
Regards,
The SupportPoints Team
