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Get your processes up and running again! The fastest way to find the right specialist for your automation problem.

In order to be more competitive, you need better, more reliable production machines without malfunction or downtime. We make your control system efficient and safe, but also simple and clear. When we are finished you can move forward and you regain the grip on your own production.

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4,6 customer rating

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Our customers

J.J de Witt
J.J de Witt
Dairy farmer
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''Over the years I could manage to keep my machine running with tyrapes, ducktape and some boeresmart. Unfortunately my milking machine stopped completely and I can't invest in a new one right now. So my wife started googling and she found online support so we got in contact with this guy and he found out that the computer system was not a problem but we had some completely used up parts.

I don't know what he did, but without changing them my machine is working again. I hope I contact you again in the future if something goes wrong.''
Farooq Ahmad
Farooq Ahmad
Engineering supervisor
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“SupportPoints is a great platform for troubleshooting/diagnosing PLC/DCS/DRIVES software or hardware issues by their verified and capable engineers.

The best thing you can hire engineers 24/7 for immediate support at economical rates.”
Devesh Borundia
Devesh Borundia
Jr. Sales Representative
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''After obtaining my first big sales contract things went really wrong. Our production unit stopped completely and from a machine bought in Germany with no technical support I was in trouble so I decided to search for online support.

SupportPoints offered a technical support representative who guided me through the world of technic and guess what in 1 hour the problem was fixed and the machine was even running better than before. I'm so happy with the final result and would definitely recommend SupportPoints!''
P. Chourtsidis
P. Chourtsidis
Technical Project Manager
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“SupportPoints offers an excellent platform that benefits both industrial customers during operation and maintenance; and experts in the field of industrial automation and PLC.

The vast and multi-dimensional pool of industrial automation professionals ensures that every customer’s request will be addressed; while many and diverse opportunities are given for the automation engineers.’’
Raul Marcelino Filho
Raul Marcelino Filho
Litora Automation BV
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“I am very satisfied with the service quality provided by SupportPoints. The 100% remote solution provider, in my opinion, came to disrupt the automation industry and to bring benefits to all involved parties.

PLC end-users and system integrators, mainly in Europe, are facing the lack of highly experienced professionals, and being able to count on a platform with several programmers ready to assist you on your projects, without the hassle of travel time and logistics, brings me more confidence and assurance when closing deals with my clients.”
Sandeep Kumar
Sandeep Kumar
Sr. Executive Projects
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“As a concrete plant you are faced with many problems that must be solved quickly. In the event of a problem controlling the drives of our mixer installations, we received online support from a seasoned technician. The technician was able to support us in Hindi, this made communication faster and easier.”
Kumar Belath
Kumar Belath
Project Engineer
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“SupportPoints helped us to solve a problem with our packaging line, it turned out the wiring to a sensor was faulty, due to damage caused by vibration loosening.

This conclusion helped us with the other lines as well, the same problem was about to happen there.”
Rajesh Tawani
Rajesh Tawani
S.K Engineering
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“Our Demi installation has a Siemens S5 system, it is very old but still works fine and hardly ever causes malfunctions.

The system is no longer supported, fortunately we found SupportPoints with experts who still have knowledge from the S5. This gives time to start planning a replacement with a safe feeling of support.”
Pietro Sc.
Pietro Sc.
Team leader Risk Engineering
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“Online help was new for us. We had a failure in our bottling line and our expert was not available. After searching for a solution, we found SupportPoints.

To our surprise we got support from a company which was familiar with the equipment we use. Problems were solved fast, online support works for us.”
Abhijeet Dharmar
Abhijeet Dharmar
Controls & Electrical service
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“Our technical staff was reluctant to use online help due to risks. Our eyes were opened when we ran into problems in the middle of a batch. At that moment we found out there was no risk: there is no connection with the system needed for online help.

Our employees were guided and only had to share the information needed to solve the problem. We should have known this earlier.”
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