High-quality technical knowledge, available to everyone
16 languages supported
+3400 rated experts
4,6 customer rating
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Stop wasting valuable production time, get our online support!
- Get machines up and running again
- The best possible solution for your problem
- We give direct online support on a commercial basis

Our company policy: “For every problem we have an expert to help you 24/7 no matter what timezone, language, or kind of operating system in use”.
With our SupportPoints® platform, we have supplied our technical services for many years now with big success. In every timezone, we have rated experts available who can support you at any moment or time of the day (even on holidays or in the middle of the night).
Do you have a technical background?
No? No worries, we will connect you with a Technical Support Representative (TSR). The TSR will take you through all the steps before connecting you to the most experienced expert who can solve the problem. So even with no technical background, we can help you to analyze why for instance your production process is running badly or even has come to a full stop. Losing valuable production time is not what you want. Our TSR is here to help you, please open a chat with us!
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Our customers

I don't know what he did, but without changing them my machine is working again. I hope I contact you again in the future if something goes wrong.''

The best thing you can hire engineers 24/7 for immediate support at economical rates.”

SupportPoints offered a technical support representative who guided me through the world of technic and guess what in 1 hour the problem was fixed and the machine was even running better than before. I'm so happy with the final result and would definitely recommend SupportPoints!''

The vast and multi-dimensional pool of industrial automation professionals ensures that every customer’s request will be addressed; while many and diverse opportunities are given for the automation engineers.’’

PLC end-users and system integrators, mainly in Europe, are facing the lack of highly experienced professionals, and being able to count on a platform with several programmers ready to assist you on your projects, without the hassle of travel time and logistics, brings me more confidence and assurance when closing deals with my clients.”


This conclusion helped us with the other lines as well, the same problem was about to happen there.”

The system is no longer supported, fortunately we found SupportPoints with experts who still have knowledge from the S5. This gives time to start planning a replacement with a safe feeling of support.”

To our surprise we got support from a company which was familiar with the equipment we use. Problems were solved fast, online support works for us.”

Our employees were guided and only had to share the information needed to solve the problem. We should have known this earlier.”
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Do you have any questions?
- We’re available from Monday through Friday from 09:00 AM – 5:30 PM
- Telephone number: +31 71 203 2040
- Office address: Bargelaan 200, 2333 CW Leiden
- E-mail: info@supportpoints.com
Do you need our help?
Fill out this form and receive 24/7 instant support